Frequently asked questions
Will they fit everyone?
The socks are one size and fit most adult feet. Unsure about very small or very large feet? Email us before you order.
What exactly is in the box?
The number of pairs you choose (3, 4 or 5), each rolled up like a piece of sushi, in a gift box.
Can I ship it straight to the recipient?
Yes. Enter the recipient's address as the shipping address at checkout. The socks arrive in their gift box.
How much is shipping and when is my order sent?
Shipping is free to Australia, the UK and the EU. Orders are dispatched within 3 days. You get an email as soon as your order ships.
How do I wash the socks?
We recommend washing them inside out at 30 °C and not tumble drying.
How can I pay?
You pay securely through our checkout. All available payment methods are shown there.
How do returns work?
You have 14 days after delivery to change your mind. Email us and send the socks back unworn in their original packaging. You get a refund within 14 days.
How do I contact you?
Through the form on our Contact page. We usually reply within 1–2 business days.